1. How would do you characterizeAlvarez as a leader, and why? (15 marks)
2. Describe the main issues facingHarrisburgs team AND define what are the root causes? (15 marks)
3. Is the current managementstructure at Harrisburg effective? Why or why not? What changes would you make? (15 marks)
4. What recommendations would youmake to improve the situation at Harrisburg? Note: Not asking for a recommendedalternative! (20 marks)
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