The detail and emphasis of communicating a total rewards program should be correlated with the level of the audience. On page 70 of the textbook, review and gain an understanding of the information in Figure 5.14. Then, select one of the groups, either executives, managers, or employees and in your own words explain why you believe the list of what needs to be communicated to your selected group is important. You are not to use any research (references) for this discussion topic.
NOTE: In your response, adhere strictly to the discussion topic’s requirement. Do not forget to read the guidelines for responding to discussion topics covered in the Student Center.
Page 70
Communicating in a Union Environment
The number one reason that employees unionize is perceived lack of management response to employee concerns. Consequently, a unionized audience may have a sphere of experience that makes them less receptive to communication from management than other employees.
Also, your company may have differing total rewards programs for unionized and nonunionized workers that can cause friction.
Special care must, therefore, be taken to properly communicate total rewards programs within a union environment, and, in particular, you should take into consideration any contractual obligations that have previously been negotiated.
Off-Shift, Off-Site, and Remote Location Employees
Off-shift, off-site, and remote location employees may not be able to attend meetings, focus groups, or other events. Communicating to these employees may require special meetings or targeted communication. For example, you may need to present information to these employees in special formats, such as CD-ROMs, audiotapes, or web tools. Carefully consider your delivery channels to ensure that all employees have access to required communication.
Global Communications
What is considered appropriate in one country may not be appropriate for employees in other countries. Be sensitive to the following issues:
Word-for-word translations, mistranslation, and colloquialisms.
Cultural customs, including greetings, gestures, and public manners.
Compensation, benefits, and work experience expectations unique to each country (e.g., team compensation, differing holidays and work days, etc.).
Different communications processes that may take longer because of translation, legal review, obtaining and evaluating feedback, and physical distribution.
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