Question 1
Which of the following statements is true of values?
Answers:
Terminal values are the “hows” of goal setting.
Instrumental values are the “what’s” of goal setting.
Tangible values are the standards of behavior by which we achieve desired ends.
Intangible values can be defined differently for each person.
Question 2
_____ are concepts or beliefs about desirable outcomes that transcend specific situations and guide an individual’s selection or evaluation of behaviors and events.
Answers:
Skills
Traits
Values
Goals
Question 3
Which of the following is an example of an instrumental value?
Answers:
Salvation
Prosperity
Sense of accomplishment
Compassion
Question 4
Which of the following criteria of the SMART system is missing in the statement “I will sell 15 percent more than usual this week”?
Answers:
Measurable
Time bound
Realistic
Specificity
Question 5
Which of the following is concerned with recognizing that an issue involves an ethical question, making an ethical judgment, and actually acting ethically?
Answers:
Ethical empowerment
Ethics test
Ethical audit
Ethical decision making
Question 6
Which of the following ethics test is based on the question: “Am I thinking this action or decision is right just because someone with appropriate authority or knowledge says it is right?”
Answers:
The test of light of day
The test of the purified idea
The test of one’s best self
The test of common sense
Question 7
Sarah, a new team member, wants her co-workers to be able to trust her. In this scenario, which of the following practices would help her?
Answers:
Being consistent and predictable in her work
Making self-flattering statements about her capabilities
Revealing confidential information about others without permission
Participating in gossip about specific individuals
Question 8
In the context of Johari Window, the larger the hidden area, the:
Answers:
greater the trust in your interpersonal relationships.
lesser the chances of your relationships developing beyond the acquaintance level.
lesser the chance that others will be unaware about you.
greater the chances for others to determine strategies for working effectively with you.
Question 9
Which of the following statements is true of trust?
Answers:
Trust is a right; it cannot be earned.
Trust is situation-dependent, and it evolves over time.
Trust is very easy to develop, but it is very difficult to destroy.
Trust is an aspect of relationships that is constant across all relationships.
Question 10
Gerald manages the marketing team in his company. Most of his team members are new to the organization. Which of the following practices would best help Gerald in building trust within his team?
Answers:
Facilitating self-disclosure among his team members
Encouraging his team members to focus on self-protection
Being judgmental when his team members share their ideas
Micromanaging his team members
Question 11
Which of the following is an example of self-description as opposed to self-disclosure?
Answers:
Disclosing your organization’s name at a conference
Sharing your view on the nation’s political system with a colleague
Expressing your spiritual beliefs to a friend
Disclosing the problems you are facing at home to a co-worker
Question 12
The _____ area of the Johari Window denotes information about us that is apparent to others but not to ourselves.
Answers:
blind
unknown
open
hidden
Question 13
Which of the following statements is true of procrastination?
Answers:
It gives ample time to review a piece of work for accuracy.
It reduces stress between an employee and his or her co-workers.
It avoids alienating co-workers.
It is usually associated with avoidance behavior.
Question 14
Which of the following stress management strategies primarily involves engaging our ability to recall a special place or memory and invite the same positive feelings or sensations to return?
Answers:
Progressive muscle relaxation
Visualization
Guided imagery
Mindfulness-based stress reduction
Question 15
Which of the following statements is true of time management?
Answers:
It is helpful only in our professional lives.
It restricts our activities to one arena at the expense of the other.
It has little effect on reducing our stress levels.
It helps focus our energy on well-chosen activities.
Question 16
_____ is a highly structured educational approach that primarily combines meditation and yoga exercises to help people achieve a greater sense of control, make choices with clarity and awareness, and promote healthy living.
Answers:
Stress reduction intervention
Mindfulness-based stress reduction
Cognitive therapy
Somatic training
Question 17
Jason is a successful manager because he has the required zeal, commitment, and ability to remain persistent in the face of adversity.Which fundamental component of emotional intelligence does Jason exhibit?
Answers:
Self-awareness
Motivation
Empathy
Persuasion
Question 18
Which of the following is a key impact of emotional intelligence in leadership?
Answers:
Less impulsiveness
Increased depression
Lack of transformational leadership
Decreased concern for mastering skills
Question 19
Richard runs a supermarket chain. All his stores have been experiencing declining sales for the past one year. Richard blames this depletion in sales on the increasing competition in the market. Which of the following theories best explains Richard’s behavior in this scenario?
Answers:
Attribution theory
Two-factor theory
Equity theory
Expectancy theory
Question 20
Stephen Covey refers to the concept of gaining self-awareness through understanding how others view us and how we are shaped by others’ opinions of us as the _____.
Answers:
glass ceiling
social mirror
learning curve
catch-22 situation
Question 21
Which of the following is NOT an effective way of increasing self-awareness?
Answers:
Keeping your thoughts and feelings to yourself, without sharing it with others
Working in a country other than your home country
Reading books on subjects that are beyond your career field
Accepting what others say about you as partially
Question 22
In the context of self-awareness among managers, which of the following statements is NOT true?
Answers:
Self-awareness leads to accurate judgments and enables managers to make good decisions.
Self-aware managers do not need to make any modifications to their personal behavior.
Self-awareness when low can lead to an unrealistic notion of one’s competencies.
Self-aware managers are not only aware of their strengths but also their weaknesses.
Question 23
_____ is best described as the act of attributing one’s own attitudes, characteristics, or shortcomings to others.
Answers:
Self-description
Projection
Selective perception
Individualization
Question 24
The tendency to adjust our behavior relative to the changing demands of social or environmental situations is known as:
Answers:
social regulation.
self-actualization.
self-monitoring.
social realization.
Question 25
Mark’s boss has shortlisted three employees—Jack, Justin, and Grace—who are eligible for promotion. It is Mark’s duty to promote any two employees from the chosen people. Mark decides not to promote Grace because he believes that women are not achievement-oriented, and they cannot completely focus on their work. Making such generalized assumptions that influence an individual’s perceptions is known as:
Answers:
selective perception.
whistle blowing.
stereotyping.
projection.
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