b’Subject: Psychology’b’Topic: Need to answer the questions.’b’I have these questions that i need help with the answers the course that i am studying is CHCCOM003 – Final Assessment Part A – Studying Diploma Communinyzty Servcies – Mental Health’
List two internal stakeholders you would need to consider when determining information needs for a community services setting you are familiar with
List two external stakeholders you would need to consider when determining information needs for a community services setting you are familiar with
Give one reason why it is important to identify who the organisation’s competitors are when developing communication strategies
Explain the meaning of communication channels. Provide an example from a community services setting you are familiar with.
Describe two examples of special communication needs that may arise with personnel in community services settings
Based on one of the examples you provided in Question 5, outline three communication strategies that could be used to support this special communication need.
Give two examples of types of traditional media used in community services settings
List two types of digital media used in community services settings
For each type of digital media, you listed in Question 8, give one example of appropriate etiquette and one example of inappropriate etiquette when using this type of media.
Explain how digital media can be used in marketing community services.
Outline two examples of political factors that may influence the development of a communication plan for a community services setting.
Outline two examples of economic factors that may influence the development of a communication plan for a community services setting.
Outline two examples of social factors that may influence the development of a communication plan for a community services setting.
Outline two examples of technological factors that may influence the development of a communication plan for a community services setting.
Outline two reasons why it is important to identify effective communication channels when developing a communication plan.
Outline two examples of organisation processes that support effective communication channels.
Briefly describe your organisation’s communication hierarchy using one example.
Explain the difference between an official communication channel and an unofficial channel and provide an example of each.
Identify two processes for adapting communication strategies to suit different contexts.
Describe two protocols that support effective written and oral communication
Outline two examples of appropriate etiquette when communicating with others in a community services setting.
Identify two key principles and two key practices of mentoring.
Identify two key principles and two key practices of coaching.
Explain the importance of maintaining effective work-related networks and relationships.
Outline two examples of how work-related networks can assist to meet organisation objectives.
Outline two reasons why it is important to evaluate communication practices.
Outline at least two steps you would follow when implementing a process to evaluate a communication strategy
Explain what a conflicting interest is and provide one example.
Why is it important to understand the organisation’s business or strategic plan when considering communication strategies or plans?
How can a SWOT analysis assist in developing a communication plan?
Identify two possible communication barriers, restraints or difficulties that should be considered in a communication plan and give an example for each.
Describe two elements that should be included in any consideration of financial implications in a communication plan.
Give two reasons for why an organisation’s crisis communication plan might be implemented
Briefly explain why it is important to prepare information and resources to support the implementation of communication protocols.
Briefly explain why it is important to present information to staff regarding communication strategies, protocols and organisation standards.
Briefly explain why it is important to maintain work-related networks and relationships to meet organisation objectives
Briefly explain why it is important to develop a range of communication strategies to meet an organisation’s needs and goals.
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