CREATE A MEMO

Zero to four (0-4) years of experience in copy editing, technical writing. Under immediate supervision, is responsible for preparing and/or maintaining office communications, including interoffice communications, such as memos, letters and emails, as well as external documents, including instructions including user manuals, proposals, and reports. Basic design experience is desirable. Maintains a current internal documentation library. Strong written communication and copy editing skills required.

Job Type: Full-time

Salary: $42,000.00 /year

Required experience:

• copy editing, technical writing: 0-4 years

Your task:

You have received the resumes for three potential candidates, who vary in backgrounds and experience (attached). Review the resumes, then rank and recommend the candidates you feel would be best to call in for an interview and explain why, using a scoring rubric and a discussion of the strengths and weaknesses of each candidate.

In a well-constructed memo, review each of these candidates for the following criteria:

– Experience

– Education

– Qualifications

– Professionalism

You should create a scoring rubric to evaluate these candidates and include it in the memo. This rubric can be a chart, table, or list, as you see fit, but it must be easy to understand and enhance your logic for hiring.

You should create this answer in a Word Document and attach it as a file.

RESUME 1:

RESUME 2:

Mickayla Donavon
Address: 17, East Street, Harpers Ferry, WV 25425
Contact Number: 577 – 120 – 7879
Email Id: [email protected]

Career Objective

To acquire the position of a junior technical writer and develop content for users that matches the user’s level of understanding and is technically sound. To acquire expertise in documentation and gain opportunities to work at senior level.

Key Skills

• Expertise in performing documentation functions mainly, developing and formating the technical content in prescribed format
• Familiar with the technical jargons and basic technical concepts that help me understand how to install and operate a system.
• Skilled at considering the perspectives of laymen and professionals while developing technical content
• Excellent command over English language that allows to write content in an easy to understand manner.

Technical Skills

• Knowledge of the desktop publishng tools and MS suite of applications. Also, proficient in working with Adobe Framemaker, RoboHelp, PageMaker,and Interleaf.

Work Experience

Trainee Technical Writer
Synopsis Technical solutions Inc., San Diego
October 2016 – February 2017
Responsibilities:

• Interact with SMEs to gather information about the systems designs and the components used for developing the systems
• Analyze the different functions that the user will expect from the system and understand how each function can be performed
• Organize the technical data in well structured and logical manner. Format it in tabular or question -answer format, as required
• Act as per the feedback received from the end user. Make suitable changes to the documents as per the suggestions and complaints
• Forward the developed documents to the seniors of technical departments and ask them to verify the authenticity of the information provided
• Design new templAtes and formats for preparing the documents, customized as per the user requirements and project objectives

Educational Qualifications

• Bachelor’s Degree in Technical Communication
  San Diego University, 2014

Extra Cirricular Activities

• Participated in national level essay writing competition from the year 2012 till date. Won third prize in year 2013!

RESUME 3:

AMY SMITH
123 Main Street Atlanta, Georgia 30339
Home: (555) 555-1234, Cell: (555) 555-1235 asmith@sample~resume.com

Objective: Seek the Position of Technical Writer

SUMMARY: Profoundly knowledgeable and creative Technical Writer with over two years experience in utilizing specialized knowledge of agency mission, objectives or programs to write, research and prepare technical reports, publications, related documents, and other media.

Summary of Qualifications

• Thorough knowledge of research methods, techniques, and sources of information.
• Exceptional ability to review and edit documents for accuracy and completeness.
• Immense ability to use computer spreadsheet software.
• Strong ability to use graphic and desktop publishing software, as well as computer word processing software.
• Remarkable ability to provide technical assistance to users, communicate information and ideas clearly, and concisely, in writing; and read and understand information presented in writing.
• In-depth ability to provide consultation and expert advice or testimony.
• Proven ability to develop and implement new policies/procedures/standards and rules/regulations.
• Uncommon ability to read, interpret and apply laws, rules, regulations, policies and procedures.
• Profound ability to evaluate information against a set of standards.
• Uncommon ability to speak clearly, concisely and effectively; listen to, and understand, information and ideas as presented verbally.

Professional Experience

Metropolitan State University, Minneapolis
2000 – 2002

Junior Technical Writer

• Created, edited, and maintained technical documentation for current and future applications, i.e., technical reference manuals and production control manuals.
• Created, edited, and maintained procedural documentation including but not limited to department policies and procedures (SOP’s) and “how to” user guides and application guides.
• Wrote, edited, produced, and maintained on-line (internet/web-based) documentation.
• Supported quality assurance efforts, assembled documentation for audits and ensured that documentation is compliant with federal regulations.
• Researched and evaluated new documentation tools and methods; documented and improved documentation processes.
• Maintained documentation standards and kept abreast of current information by associating with professional individuals and societies and by reviewing professional publications, newsletters, e-mail, and Web sites.
• Assisted in developing documentation project plans and timelines.
• Supervised and trained lower level employees and provided informational assistance on an ongoing basis.
• Collaborated with departmental programmers to collect and interpret input from IT or other departmental personnel.

Education

Bachelor of Science Degree in Journalism
University of New York (2013)