Defining Quality

Please use the rubric and all questions. Thanks

As health care consumers, we all expect quality care and positive outcomes. It is important as professionals that we meet these demands of health care consumers. Consider the work of the major theorists you examined in this weeks Resources and think about how these theories apply to your own experience as a health care customer and/or practitioner.

Post your definition of quality, and apply it to the work of one major quality theorist (e.g., Donabedian, Juran, Deming, Triple Aim (IHI) Berwick). Identify a practice problem that you have had some experience with as a customer or as a practitioner and explain how eliminating wasteful practices could have improved the experience. Include how your definition of quality applies to that experience.

Support your response with references from the professional nursing literature. Your posts need to be written at the capstone level.

Notes Initial Post: This should be a 3-paragraph (at least 350 words) response. Be sure to use  from the readings and include . Utilize  writing practice and skills, including the use of  and . Avoid quotes;  to incorporate evidence into your own writing. A  is required. Use the most  (usually 5 years old).

Resources

Yoder-Wise, P. S. (2019). Leading and managing in nursing (7th ed.). Mosby.

• Chapter 1, Leading, Managing, and Following (pp. 1-18)
• Chapter 2, Clinical Safety: The Core of Leading, Managing and Following (pp. 19-31)

Spath, P. (2018). Introduction to healthcare quality management (3rd ed.). Health Administration Press.

• Chapter 1, Focus on Quality (pp. 112)
• Chapter 2, Quality Management Building Blocks (pp. 1334)
• Preview Chapter 3, Measuring Performance (pp. 4346).