Use Bovée, C. L., & Thill, J. V. (2018). Business communication today (14th ed.). The insurance company you work for plans to raise all premiums for health care coverage for its customers. Your boss has asked you to proofread a letter she drafted to customers announcing the new, higher rates. The first two paragraphs discuss some exciting medical advances and the expanded coverage offered by the company. Only in the final paragraph do customers learn that they must pay more for coverage starting next year. Describe the ethical implications of this draft. What changes would you suggest? If your boss tells you not to make content changes, what will you do, and why?
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