Assignment 4: Innovative Service (PO4, CO2, CO4, CO5, PO7, SK.4, IS.2, IS.3, AL.2, DL.1)
Identify the opportunities for your company’s service, the needs of customers (including mapping of unmet needs); ensure to use research. Also map the needs and your interventions (refer to the text reading for the week). Include a narrative to answer the following:
- Explain how you determined met and unmet needs.
- Identify opportunities (based on mapping).
- Discuss how you will meet unmet needs (your interventions).
APA format
Minimum 2 pages (does not count maps, title page, references, etc.)
2 Maps
Minimum 2 scholarly sources
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