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1. (TCO1) A CEO of a local newspaper has noticed that the advertising and subscription revenue has been decreasing. The CEO sets a goal of stopping the decline. The CEO is engaged in
2. (TCO 2) State supported universities receive money from state tax payers. Harvard University’s endowment is so large that Harvard is guaranteed significant income just from the interest the fund generates. The ____ dimension of these competitors is different.
3. (TCO 2) The expiration of a pharmaceutical drug patent allows generic drug makers to introduce the same chemical compound under a different name and at lower prices. This is an example of ____ for the developer of the original drug.
4. (TCO3) New York passed a law requiring no smoking in bars and restaurants. Owners who pressure bartenders and waiters to sell to people who are smoking in order to keep profits high are taking a(n)____ stance toward social responsibility.
5. (TCO4) Coca-Cola is based out of Atlanta but reaches into hundreds of countries. The product is locally packaged, but the cola inside is essentially the same throughout the world. Coca-Cola is edging closer to being a(n) ____ business.
6. (TCO4) Eric, an American, is an executive coach at Boeing. One of the executives he coaches is from India. Their diverse backgrounds add variety and create more solutions for management challenges. This illustrates the ____ argument.
7. (TCO5) The ____ of Applebee’s is to gain “weekly repeat guests through providing surprisingly friendly hospitality, superior quality food, and world class service and value.”
8. (TCO5) GE competes in industries ranging from medical devices to appliances to television networks. GE’s mixed strategy is an example of ____ strategy.
9. (TCO6) Jay wants to start a new business. With which of the following methods of starting a new business will he pay a share of the income from the business in return for the use of such things as trademarks and business formulas?
10. (TCO7) Sears has departments for clothing, tools, jewelry, and home goods. This is an example of departmentalization by
11. (TCO7) Andrea had worked in the marketing department for 27 years. She knows the history and successes of the office better than any other employee. When change is suggested, she is reluctant because she remembers accomplishments related to the current way of doing things. As a result of ____, she is resistant to change.
12. (TCO8) Fairway Green Inc. has added a lucrative retirement plan for its employees that includes medical benefits for retirees. These benefits target which level of need in Maslow’s hierarchy?
13. (TCO8) A mid-level manager has power within an organization due to the management position she occupies. This kind of power is known as ____ power.
14. (TCO9) You are a member of a self-managed team; the team has been experiencing interpersonal conflict among its members. Which of the following techniques could you use to eliminate the interpersonal conflict that is occurring within the self-managed team?
15. (TCO10) The credit crisis and the Federal Reserve’s response to it faced criticism from Congress. The Treasury Department requested a review of the central bank’s structure and governance. There is now broad support for auditing the Fed using the Government Accounting Office. The change in the economic and political environment of the Fed means the Fed needs to adapt its ____ control.
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1. (TCO1) When the dean of the college of business downsized the college from five departments to four departments, the dean primarily was performing the ____ function of management. (Points : 2)
2. (TCO 2) State supported universities receive money from state tax payers. Harvard University’s endowment is so large that Harvard is guaranteed significant income just from the interest the fund generates. The ____ dimension of these competitors is different. (Points : 2)
3. (TCO 2) The expiration of a pharmaceutical drug patent allows generic drug makers to introduce the same chemical compound under a different name and at lower prices. This is an example of ____ for the developer of the original drug. (Points : 2)
4. (TCO3) New York passed a law requiring no smoking in bars and restaurants. Owners who pressure bartenders and waiters to sell to people who are smoking in order to keep profits high are taking a(n)____ stance toward social responsibility. (Points : 2)
5. (TCO4) Coca-Cola is based out of Atlanta but reaches into hundreds of countries. The product is locally packaged, but the cola inside is essentially the same throughout the world. Coca-Cola is edging closer to being a(n) ____ business. (Points : 2)
6. (TCO4) The growth of multinational corporations has left little room for distinction. Any perceived competitive advantage is quickly copied. However, an area for competitive advantage remains in the level of ____ organizations attract, motivate, and retain. (Points : 2)
7. (TCO5) The ____ of Applebee’s is to gain “weekly repeat guests through providing surprisingly friendly hospitality, superior quality food, and world class service and value.” (Points : 2).
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