Question 1 of 254.0 PointsManagers are responsible for getting activities completed efficiently and achieving the firm’s goals by utilizing:  [removed]A.Human, financial, and material resources  [removed]B.Information, human, and service resources [removed]C.Human resources, organizational competitiveness, and organizational goals [removed]D.Financial resources, top management, and organizational goals Reset SelectionQuestion 2 of 254.0 PointsA difference between management and leadership can be defined in the following way

 [removed] is human capital, and leadership is directing staff  [removed] is getting things done, and leadership is deciding what needs to be done [removed] is getting things done, and leadership is inspiring action taken by others [removed] is a position of authority or power, and leadership is inspiring action taken by others Reset Selection

Question 3 of 254.0 PointsThree different types of planning used in the function of management are

 [removed]A.strategic, tactical, and operational  [removed]B.strategic, organizational design, and job design [removed]C.job design, job enrichment, and teamwork [removed]D.strategic, organizational design, and operational Question 4 of 254.0 PointsTriple bottom line refers to the measurement of business performance along

 [removed], economic and organizational dimensions  [removed], economic and environmental dimensions [removed]C.economic, organizational, and human performance dimensions [removed]D.environmental, organizational and corporate responsibility Question 5 of 254.0 PointsThe difference between group and team is

   [removed]A.A collection of people is a group and not necessarily a team [removed]B.Complementary skills are found in a group but not a team [removed]C.The aim and purpose of a group is to perform in the workplace [removed]D.Groups are defined by their relatively small size Question 6 of 254.0 Points“The interests of one person should never take precedence over what is best for the company as a whole” is an explanation of which of Fayol’s principles of management:

 [removed]A.Unity of command [removed]B.Unity of direction [removed]C.Subordination of individual interest [removed]D.Discipline Question 7 of 254.0 PointsThe term social movement refers to a type of group that:

 [removed]A.Imitates corporations to improve employee morale in organizations  [removed]B.Is focused on specific political or social issues [removed]C.Mimic society [removed]D.Performs activities outside the workplace Question 8 of 254.0 PointsWorking with people from different countries can be a challenge because of:

 [removed]A.Language issues and different cultural norms  [removed]B.Cross-cultural misunderstandings [removed]C.Different work skills according to cultural norms [removed]D.Global strategic communication Question 9 of 254.0 PointsPeople in societies where uncertainty avoidance is high want:

 [removed]A.Are less rule-oriented  [removed]B.Tolerate a variety of opinions [removed]C.Are open to change and taking risks [removed]D.Want strict rules, laws and policies uestion 10 of 254.0 PointsFirms with clearly communicated, widely understood and collectively shared mission and vision have been shown:

 [removed]A.To create and advance technology  [removed]B.To embrace diversity [removed]C.To perform better than those without them [removed]D.To employ a smarter workforce Question 11 of 254.0 PointsOrganizational culture is defined by all of the following EXCEPT:

 [removed]A.Life experiences of the employees [removed]B.Strengths and weakness of the staff [removed]C.Organizational mission and vision statements [removed]D.Education of the employe Question 12 of 254.0 PointsThe number of people who participate in a nominal group technique is generally:

 [removed]A.1-5 participants [removed]B.3-8 participants [removed]C.6-10 participants [removed]D.8-14 participants Question 13 of 254.0 PointsMission and vision development are analogous to which step in the principles of management framework:

 [removed]A.Planning [removed]B.Organizing [removed]C.Leading [removed]D.Controlling Question 14 of 254.0 PointsStrategy formulation answers the question:

 [removed]A.How do we execute a chosen strategy? [removed]B.What should our strategy be? [removed]C.Where does strategy fit in? [removed]D.How is strategy applied to me? Question 15 of 254.0 PointsThe different aspects of strategy as distinguished by Mintzberg include which of the following?:

 [removed]A.Consequential [removed]B.Differentiate [removed]C.Realized [removed]D.Permanent Question 16 of 254.0 PointsFirms that do the product leadership strategy well include which of the following factors:

 [removed]A.Do not focus on innovation [removed]B.Have superb operations and execution [removed]C.Are in stagnant markets [removed]D.Focus on development, innovation, design, and time to market Question 17 of 254.0 PointsWhich of the following is considered an intangible resources?:

 [removed]A.Scientific capabilities [removed]B.Production equipment [removed]C.Manufacturing plants [removed]D.Formal reporting structures Question 18 of 254.0 PointsThe intensity of industry competition and an industry’s profit potential are a function of which of the following forces of competition?:

 [removed]A.Power of stockholders [removed]B.Power or employees [removed]C.Gobal economic conditions [removed]D.Threats posed by new entrants Question 19 of 254.0 PointsGoals are outcome statements that define what an organization is trying to accomplish:

 [removed]A.Programmatically [removed]B.Organizationally [removed]C.Both programmatically and organizationally [removed]D.Internally Question 20 of 254.0 PointsCharacteristics of MBO includes which of the following?:

 [removed]A.Systematic and organized approach [removed]B.Aims to improve employee morale [removed]C.It improves communication by centralizes decision making [removed]D.Used by managers to track their best customers Question 21 of 254.0 PointsThe following is NOT considered a best practice when managing performance evaluations:

 [removed]A.Determine how best to use the Balanced Scorecard [removed]B.Ensure that all key staff are involved in the development of the performance management processes [removed]C.Provide additional training for supervisors on how to conduct the mid-year and year-end performance reviews [removed]D.Plan to modify the performance management system over time   Question 22 of 254.0 PointsAmong the top motivators driving corporations to engage in CSR include all of the following reasons EXCEPT:  [removed]A.Meeting or exceeding budget [removed]B.Ethical considerations [removed]C.Innovation and learning [removed]D.Employee motivation  Question 23 of 254.0 PointsSelf-development, individual initiative and organizational loyalty are:

 [removed]A.Necessary in current principles of behavior in organizations [removed]B.Examples of organizational citizenship behaviors [removed]C.In-role performance standards [removed]D.CSR standards for individual performance Question 24 of 254.0 PointsThe Gilbreths are most famous for:

 [removed]A.Content Packaging [removed]B.Times studies [removed]C.Productivity reports [removed]D.Time and motion studies Question 25 of 254.0 PointsSocial networks are often referred to as:

 [removed]A. The invisible organization [removed]B.Important to organizational culture [removed]C.NIH [removed]D.Important to the mission and vision of the organization 
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