89. People with high ______ are responsive to social and interpersonal cues of others. A. self-esteem B. self-monitoring C. locus of control D. self-efficacy E. agreeableness
90. Low self-monitors are often criticized for being ______ to others. A. insincere B. boastful C. aggressive D. unfair E. insensitive 11-6
Chapter 11 – Managing Individual Differences & Behavior: Supervising People as People
91. The ability to cope, empathize with others, and be self-motivated is called A. emotional intelligence.B. self-awareness.C. social awareness.D. self-efficacy.E. self-monitoring.
92. Which of the following is a trait of emotional intelligence? A. Situational awareness B. Self-sufficiency C. Self-monitoring D. Social awareness E. Self-efficacy
93. The ability to control your emotions and act with honesty and integrity in reliable and adaptable ways is known as A. self-awareness.B. self-management.C. social awareness.D. situational awareness.E. relationship management.
94. Organizational ______ tries to explain and predict workplace behavior to help managers better lead and motivate others. A. behavior B. development C. culture D. strategy E. science 11-7
Chapter 11 – Managing Individual Differences & Behavior: Supervising People as People95. The abstract ideals that guide a person’s thinking and behavior across all situations are called A. ethics.B. culture.C. values.D. attitudes.E. perceptions.96. According to the Society for Human Resource Management, employees are more interested in ______ rather than just earning a paycheck. A. advancement opportunityB. recognitionC. benefitsD. work-life balanceE. status97. The three components of ______ are affective, cognitive, and behavioral. A. value assessmentB. attitudeC. job satisfactionD. personalityE. stress98. The ______ component of an attitude consists of the beliefs and knowledge one has about a situation. A. behavioralB. decisionalC. cognitiveD. affectiveE. value11-8
Chapter 11 – Managing Individual Differences & Behavior: Supervising People as People99. The statement, “I really don’t like that Carlos came back from the meeting very upset,” reflects the ______ component of an attitude. A. behavioralB. emotionC. cognitiveD. affectiveE. value100. The statement, “I won’t ask Eric to run that report again,” reflects the ______ component of an attitude. A. behavioralB. decisionalC. cognitiveD. affectiveE. value101. The statement, “Claudia is never willing to help out,” reflects the ______ component of an attitude. A. behavioralB. decisionalC. cognitiveD. affectiveE. value
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