Project Information and Communication Management

 

1. In creating organizational wide key messages, what are 4 questions you would anticipate stakeholders outside the project team asking about your project?  Describe the 5 steps to create and approve the message process. How do you know you are giving the right message to the right audiences? (10 points)

 

2. Within the Project Control process, name and describe 3 project control tools used in this phase. Can you give one specific examples of techniques used in each of your 3 project control tools? (10 points)

 

3. Why do we discuss ‘Power’ in relation to effective communications?  Describe 3 SOURCES of ‘Power’ and describe an example of each in use. (10 points)
4. How would communication to project teams differ under a ‘Waterfall’ versus ‘Agile’ project environment?  What are similarities? (10 points)

 

5. A pharmaceutical client has lost the patent to a drug that drives 20% of its annual revenues. The company is currently very ‘siloed’ and there is a lack of collaboration and knowledge sharing among various Research and Development (R&D) and sales teams. Company leadership wants to promote greater collaboration as workers and resources are in constant demand.  Two managers each need a new team member for their own project.  However there is only one person available so not enough workers for both projects. Name and describe your use of 4 solutions and specific actions to resolve this issue and have the 2 managers collaborate and work together, not against each other.  (10 points)

 

6. Describe 4 ways to GATHER REQUIREMENTS that will be used in a Work Breakdown Structure.   What are the advantages and disadvantages of each method?  Why do we need to document a WBS? (10 points):

 

7. Within a RACI chart, what are some potential issues if there are too many ‘A’s found in a particular role? Why is the RACI document important? How would you ensure key stakeholder agree and align on a RACI chart? (10 points)

 

8. How does corporate culture influence communication? Describe an example in detail of 1) how corporate can help your communication goals and 2) how culture can hinder your communications (10 points)

 

  1. Company XYZ has been aware that their production of widgets will not continue to satisfy clients’ demands. They have seen an increase of 10% year after year for widgets over the last 5 years with no end in sight for the increase in demand. The CEO had asked an internal team to review current manufacturing processes and propose changes to the processes, along with upgrades to equipment to meet the demands for the future. When the team’s proposal was submitted to the CEO, it recommended an upgrade to manufacturing equipment and a redesign of the production line processes. Please describe the specific steps you would take from concept to closure to ensure communication promotes coordination, mitigates project risk, and fosters adoption of the new equipment and processes.  State at least 2 specific actions from EACH STAGE of the project management lifecycle (EACH STAGE FROM CONCEPT TO CLOSURE) (10 points)

 

  1. Why is the purpose of the Project Closing Process? Give an example of the information typically collected as part of Lessons Learned. (3 points)

 

  1. Please select 2 tools or techniques below related to the project communication management process and explain:

1) the purpose and value each tool provides 2) detailed considerations for how to best create or use the tool/technique.

  • Stakeholder Register
  • Project Communication Management Plan
  • Communications Requirements Analysis
  • Meetings

(7 points)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


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