Purpose of the Assignment: design performance management process and tools for a virtual team using the concepts learned in this course.

This is a group assignment worth 20% of your grade. The assignment is a written paper with a maximum 10 pages including appendix but excluding title page, table of contents and references.

Students will work as a virtual team to research and a performance management process for the company Nurse Next Door. For this project, consider that you’re team has been hired by one of Nurse Next Door’s franchise owners to create a performance management program for the owner to use with their employees. Consider the fact that this company operates in a virtual environment with employees working remotely and not side by side with each other in an office environment. What systems, processes and tools will you design and recommend to the franchise owner?

Assignment Instructions:

1.Describe the organizational strategy of Nurse Next Door. Don’t just cut and paste from the website, do some research and tell us what they do and why, how are they unique in their industry, etc. What is the work culture an environment? What is it like to work there? Refer back to Chapter 3 of the textbook for more information on PM and Strategic Planning. In addition to describing the company strategy, provide some analysis that is relevant to your task of designing a performance management program. You can do primary (talk to people who work there) or secondary (read about the company) research.
2.Design and describe your recommendations to the franchise owner for how to manage the performance of the virtual team Ensure your description incorporates the core components of performance management learned in this course and adapted to a virtual setting. These components include setting expectations (chapters 4 and 5), assessing and providing feedback (chapter 6) and development (chapter 8). What tools would you design and/or recommend that the company use?

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