The impact of large-scale changes to the delivery of health services (often referred to as service reconfiguration) is important to health professionals, health service managers, and patients, and the public. Reconfiguration of urgent and emergency care services often increases travel time/distance for patients to reach an appropriate facility. Evidence of the effects of reconfiguration is important for local communities and commissioners and providers of health services.

  • Review the reading assigned for the discussion.
  • Complete Exercise 4.8 from Chapter 4 in your textbook by Ozcan.

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