1. Define passive and active listening. Describe a time when you listened passively and one when you listened actively. What were the results? Remember, a good listener can be an excellent communicator.
2. Watch the Ted Talk – “5 Ways to Listen Better” and go into detail how you might now change how you listen. Write about how these five things might possibly help you in situations that you find yourself in at present.
https://www.ted.com/talks/julian_treasure_5_ways_t…
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