Human Resource Management
Create a Technique of Operations Review (TOR) for the chlorine gas incident at IHOP. Explain what can this incident teach restaurant management regarding improving the safety of its employees and customers.
Explain what steps the restaurant’s management team could have taken in an effort to prevent the incident from occurring. Explain how the managers can ensure a safer kitchen environment in the future.
Does UPS do a good job in taking worker safety into account in its job design? How could they improve and still maintain their company’s business strategy?
How does the company motivate their drivers? How could the company increase the motivation of its jobs?
 


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