Question 1.
Question :
A proponent of the systems principle of equifinality would say social systems need to be __________.
[removed]equivalent
[removed]stable
[removed]unpredictable
[removed]adaptive
Question 2.
Question :
Which of the following is an example of a slack resource?
[removed]money not tied to any particular project or need.
[removed]lazy or unmotivated workers.
[removed]computers meant only for a specific project.
[removed]personnel who are unavailable to develop innovation interventions.
Question 3.
Question :
Which of the following is NOT an example of a technology-mediated communication channel?
[removed]video-phone
[removed]fax machine
[removed]pamphlet
[removed]laptop
Question 4.
Question :
A(n) __________ is a specialized in-house computer system that provides employees with access to organizational support and information.
[removed]discussion board
[removed]blog
[removed]internet
[removed]intranet
Question 5.
Question :
Message chunking is best described as
[removed]using long continuous blocks of text.
[removed]providing information in short bulleted sections.
[removed]maximizing information overload for users.
[removed]chopping up messages to protect their security.
Question 6.
Question :
The author states that the plain language movement encourages writing text at a basic reading level, which is considered no higher than
[removed]fourth grade.
[removed]sixth grade.
[removed]eighth grade.
[removed]ninth grade.
Question 7.
Question :
All of the following are traditional low-tech communication methods EXCEPT
[removed]letters.
[removed]manuals.
[removed]billboards.
[removed]texting.
Question 8.
Question :
The major reason that output measures are popular assessments of an organization’s effectiveness is that they are __________ and __________.
[removed]measurable; internal
[removed]observable; ambiguous
[removed]observable; quantifiable
[removed]changeable; measurable
Question 9.
Question :
Tom’s client orders nine software application licenses—instead of the usual ten—and two online services that are not on Tom’s price list. Tom clarifies the order with his client; discusses pricing with his boss; offers a discount to his client; and adjusts the final invoice. This process illustrates the principle of
[removed]triple interact.
[removed]requisite variety.
[removed]complexity.
[removed]equivocality.
Question 10.
Question :
Most organizations tend to put a great emphasis and focus on promoting
[removed]organizational order and stability.
[removed]innovation.
[removed]change in the hierarchy.
[removed]organizational responsiveness and adaptation.
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