After reading about the Connecticut DOT, answer the following:
1. Define the scope of the organization.
2. The DOT organization structure includes several other entities, namely, Office of the Commissioner; Bureau of Aviation and Ports; Bureau of Finance and Administration; Bureau of Engineering and Highway Operations; Bureau of Policy and Planning; Bureau of Public Transportation; and the State Traffic Commission. Information on the purpose and function of these other agencies is included in the text. Are the lines of authority and relationships clear? If possible draw an organization chart showing the relationships. Would you describe the DOT as a closed or open organization? Explain.
3. Who heads the agency?
4. What are the main functions of the DOT?
5. What are the main functions of the associated agencies (see organization structure).
6. What private entities might rely on the agency?
7. Is the mission statement clear or ambiguous? Explain.
8. Consider the mission of each associated entity. In your opinion, do any missions conflict? Can you determine the importance of the agencies
9. What projects in the state are most important?
10. Who are the agency’s main stakeholders?
11. The mission statement reads, “The agency shall be responsible for all aspects of the planning, development, maintenance, and improvement of transportation in the state.” How do you think the agency determines the relative importance of different modes of transportation? For example, is bus transportation more important than rail transportation?
12. From the text, list the main tasks of leaders within the main organization.
13. Is there a strong “chain of command” ?
14. In what ways is “flexibility” built into the organization? Do priorities change year to year?
15. Would “one best way” work in this organization?
16. Do the different subunits face the same environment or different environments?
17. What oversight mechanisms can you find within the information on the agency?
18. What principles of “sound management” can you identify within the information?
19. What, if anything, can you determine about the culture of the agency?
20. What, if anything, can you determine about the values of the organization?
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