Option #1: Communication Plan

Project success is dependent upon several factors, not the least of which is effective and efficient communication.

Assume you have just been assigned to manage an office renovation project for your company, a project that impacts several departments and several areas of the building. Some of these areas are common areas and are used by more than one department (e.g., printing, mailroom, and break room).

Although the project appears fairly straightforward, there are two challenges which have been made known to you. First, senior management has made it clear that implementing this change must not disrupt day-to-day operations as their customer base depends upon uninterrupted service. Second, you have learned that past projects have resulted in some departments getting correct and timely information while others did not. Demonstrate your understanding of the strategy required to manage communication with sufficient detail to ensure that:

  • the correct information is delivered;
  • the correct people receive that information;
  • information is received at the right time; and
  • information is received in the right format.

Your write-up should address the initial analysis of what is required, the actual communication activity, and how you ensure that your strategy is both effective and efficient.

Requirements: 

Your well-written paper should meet the following requirements:

  • Be 2-4 pages in length, not including cover page, references page, and appendix. Appendices should be included at the end of the paper after the references page(s).
  • Be formatted according to the .
  • Cite a minimum of three sources, two of which should be current academic, peer-reviewed scholarly sources to support your responses, demonstrate thoughtful consideration of the ideas and concepts that are presented in the course, and provide new thoughts and insights relating directly to this topic.

Note: Current research in this class means the most recent five-year period. Although research older than five years may be used, it will not count toward the assignment requirement. Additionally, in the lecture material for Module 1, you were reminded of what constitutes academic, peer-reviewed scholarly sources, and how to find them in the CSU Global Library.

Refer to the Critical Thinking Assignment grading rubric available in the Module 2 folder for more information on assignment expectations and grading.



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