Please read the case study and answer the following questions in a narrative format. This should be written according to APA guidelines with a cover page and reference page.  
  1. Which of the following areas (Access, Availability, Cost, Quality, Efficacy, Communication) most impacted the healthcare delivery outcomes? Why?
  2. What could have been done differently to enhance the outcomes?
  3. From the perspective of the health care facility, what actions could have been taken?
  4. What did Bill understand about the financial aspects of the situation that the health care professionals seemed to have missed?
  5. Explain the potential for financial savings between the costs of repeated readmissions vs. the cost of prescriptions.


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