I remember when I was a child, there was no such thing as a self-service gas station. When my dad pulled up to the pump, an attendant came out, pumped the gas, raised the hood to check the oil and water, checked the air in the tires, and washed the windshield. Although the move toward self-service has continued to extend to a variety of areas, many consumers are not happy about it. A major area of discontent is the self-service check-out at stores such as Walmart. View the video, Self-checkouts vs. cashiers: Which is better?   https://www.youtube.com/watch?v=l0CtmrMtGu4

What are some examples of self-service that you have used recently? Do you prefer self-service or not? Does it depend on the situation? Are there times when you prefer a live person?

As pointed out in the video, gas stations began encouraging self-service by giving customers a discount. Should stores such as Walmart give customers a discount for scanning and bagging their own groceries? 

Discussion Boards 3-8 are worth 50 points each. Your initial post is worth 30 points and your responses to at least two of your classmates are worth 10 points each. You are expected to use proper grammar, spelling, and punctuation.

Your participation in the discussion forums should include the following:

• Step 1:  Post your introductory response to the question. This should consist of at least 150 words.
• Step 2:  Read other students’ posts and respond to at least two of them. Your responses should be something substantial, not merely something like I agree.

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