OPSCB/574: Creating Value Through Operations
Competency 1 – Reflection
Assignment Content
Reflection
Competency 1: Evaluate data-driven processes and approachesof an organizations operations.
This reflection activity is comprised of two sections,collectively totaling a minimum of 700 words. Complete your reflections byresponding to all prompts, bethorough.
Operations Management
Explain what work in operations management looks like andwhat key operational decisions a firm needs to make to match supply withdemand. Determine how to improve process efficiency by off-loading a bottleneckor how to balance a process by relocating work from one step to another.
Evaluate the Lean Philosophy
Choose 3 of the following questions to discuss:
What is the Lean concept and why is itimportant to study?
How can Lean be applied to manufacturing and serviceprocesses?
Will Lean work in service environments? Why orwhy not?
Discuss ways to use Lean to improve 1 of the following: apizza restaurant, a hospital, or an auto dealership.
Why is Lean hard to implement in practice?
Explain the relationship between quality and productivity underthe Lean philosophy.
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