Case Study Chapter 6 Managing Health Organizations — In the case study, two employees are discussing their superiors, who tend to demonstrate opposing qualities related to accessibility. One employee expresses that his superior is more accessible as a result of the organizational structure, which allows for more open channels of communication. As a result, this organization demonstrates higher employee and customer satisfaction.

Paper: In a 5 page paper or PPT describe basic organizational structures and the benefits of these structures. From the standpoint of accessibility to superiors, what are some advantages to strictly controlling access to top executives in an organization? Why have some organizations not improved their structures, for example, enhanced communication, in order to produce better results? How should employees relate to supervisors who are inaccessible and who hoard information? What can they do about it?


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