1. While it is true that increases in efficiency generate productivity increases, it is possible to get caught in an “efficiency improvement trap.” Explain what that means.
2. It is common knowledge that Sam’s boss Dom has been fudging the weekly productivity figures. Several employees, including Sam, have spoken to him about this, but he continues to do it. Sam has observed a drop in morale among his coworkers due to this. Sam is thinking about sending an anonymous note to Dom’s boss. Would that be ethical? What would you do if you were Sam?
3. The manager of a crew that installs carpeting has tracked the crew’s output over the past several weeks, obtaining these figures:
Week
Crew Size
Yards Installed
1
4
96
2
3
72
3
4
92
4
2
50
5
3
69
6
2
52
 
Compute the labor productivity for each of the weeks. On the basis of your calculations, what can you conclude about crew size and productivity?
4, An operation has a 10 percent scrap rate. As a result, 72 pieces per hour are produced. What is the potential increase in labor productivity that could be achieved by eliminating the scrap?
5. A manager checked production records and found that a worker produced 160 units while working 40 hours. In the previous week, the same worker produced 138 units while working 36 hours. Did the workers productivity increase, decrease, or remain the same? Explain.

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