Supplier Relationship Management of Apple with Gap Analysis

General Information

This assessment tool is designed to identify opportunities in your organizations supplier relationship management process. It highlights important aspects of the strategic and operational sub-processes within supplier relationship management. Management can use this tool to identify process strengths and weaknesses, and then focus their efforts on those areas where improvement efforts will drive the most benefits.

Directions

A cross-functional management team should complete each item in the assessment, the score, the importance, and the justification.

Score: The score for the item is assessed on a 5-point scale.
1 = you agree with the statement written in column 1.
2 = you believe the organization is somewhere between the statements in columns 1 and 3. 3 = you agree with the statement written in column 3.
4 = you believe the organization is somewhere between the statements in columns 3 and 5. 5 = you agree with the statement written in column 5.

The scale includes descriptions for 1, 3, and 5. Intermediate columns are included to accommodate ratings that fall between the scale points. Check the box corresponding to the score of the item. If the respondent is not sure how to score the item, check the Dont Know box.

Importance: The importance of the item is assessed on a 3-point scale.
3 = Critical: Item is essential for the success of the supplier relationship management process within your organization.
2 = Important: Item is important but not essential for the success of the supplier relationship management process within your

organization.
1 = Minor Importance: Item is of minor importance for the success of the supplier relationship management process within your

organization.