Please cite something from College English and Business Communication Sue Camp and Marilyn Satterwhite, 2019 McGraw-Hill Education ISBN.13: 978-1-259-91181-1

Please answer ONE of the following:

1) Describe how different salutations are used in business letters, and provide an example for each.
2) How does writing an adjustment letter differ when a claim is allowable from when a claim is clearly non-allowable?
3) Define primary sources and secondary sources. Where do you obtain primary source data? Where are secondary sources found?


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