Table of Contents
Business Process Costing
- developing and managing products and services,
- marketing and selling products and services,
- managing customer service,
- developing and managing human capital, and
- managing information technology.
- what starts and what ends the process (inputs and outputs),
- what roles (jobs) participate in the process (map them),
- the effectiveness of the current process,
- the cost of the process (document any assumptions), and
- any improvements for management consideration.
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