Cultural Competency- For Providers video
Case study on theimportance of valuing cultural sensitivity and humility in practice:
Rocio is a 13-years oldis a recently arrived Mexican immigrant who came to her school counselorbecause of she was being bullied by a group of classmates. With Rociospermission you leave a message on her mothers voicemail and you also send anote home asking for a meeting to discuss the situation. When a week goes by with no response youbecome frustrated and wonder if the mothers lack of responsiveness indicatesneglect or ambivalence about her daughters feelings.
What are some otherexplanations for Rocios mothers lack of follow-through?
What are some culturallysensitive ways that you can handle this situation and why is culturalsensitivity particularly important in this case?
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