Assessment 1 – the task •Using the classification of negative events presented in diagram 8 of the textbook select a negative event that has caused a crisis in an organisation, or an entire sector of the tourism and hospitality industry (e.g. hotels, the restaurant sector, etc.) or a tourism destination (e.g. country, region, city, etc.). Conduct an analysis of the crisis and its impact on the selected organisation, industry sector or the chosen destination Assessment 1 criteria •understanding of negative events and crises (20%) •analysis of the impact on the industry sector/destination in terms of effects on the image, competiveness and overall performance (20%) •assessment of the industry/destination responses to the crisis (20%) •management implications and recommendations (20%) •presentation (structure, formatting, grammar, spelling and within word limit)(10%) •referencing skills (10%)
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