1) Give two examples of a good communication skill that you have encountered when verbally communicating face-to-face or using email. For example, my boss looks me in the eye when speaking, which makes me feel like she is engaged in our conversation. How did this skill make you feel? Explain your answer and any other details.
2) Give two examples of a poor communication skill that you have encountered when verbally communicating face-to-face or using email. For example, my co-worker uses smiley faces and exclamation points when communicating with clients via email and I don’t feel it looks very professional. How does this skill make you feel? Explain your answers.
-Remember to use 2 or more sources and cite them.
Assignment 2.1: Chapter 4: End of Chapter Review Questions 1,2,3,6 & 8 Page 97
Assignment 2.2: Chapter 8: End of Chapter Review Questions 3,4,5, 7 & 10 Page 181
Assignment 2.3: Chapter 9 : End of Chapter Review Questions 4,6,7,8, & 9 Page 230
For each question, write the question, your answer, and an explanation in your own words.
Answer have to be from the book. Minimum four sentences from each question. In MW document.
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