Discussion 1:

One misconception about communication clarified in your book is that “Communication is always a good thing.” Meaning, that really there are some situations when communication is not a good thing and we create problems. Problems can occur when we are at a heightened emotional state, or when we do not have all of the information and we create a negative communication climate.

1. Knowing this, describe a situation when cultural and/or co-cultural factors have played a role in the failure of communication with others from different backgrounds (national or international). You may use one you experienced or one that you witnessed.

2. Why does this happen (perceptions, misunderstandings, etc.)?

3. And, what suggestions to you propose that should be used to be a more competent communicator in this situation, or others like it?


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