Leadership ThroughControl
Specifyhow the planning process must first be completed before the controlling processcan begin by the manager. Determine what the benefits are to the department ifthe supervisor efficiently carries out the control process.
Distinguishwhy the anticipatory aspect of control is so important to the department.Provide an example of how not looking forward can cause harm? What tools wouldyou use to monitor these outcomes?
Compareand contrast tangible and non-tangible standards and provide examples of each.What performance metrics can be used to access each type on standard and howdoes it all fit into the Controlling Process shown in Exhibit 25.3 of yourtext?
Ifthe department chooses to use the exception principle to monitor the quarterlyoutcomes, what strategies would you use to fix the high rate ofhospital-acquired infections?
Explainthe various the types of budgeting discussed in Chapter 26. What type of budgetplan would you prefer for your Emergency Department as the supervisor? Why?
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