Explaining how major contextual factors affect businessdecision making (5 marks). Defining key terms, theories and concepts presented inTopics 1-5 (5 marks). Critical evaluation of managerial actions in relation to thecontextual factors discussed in Topics 1-5 (10 marks). Demonstrating understanding of the impact of a contextualfactor on organisational performance (5 marks). Correctly using the APA referencing system to cite academicsources in-text and in the reference list (3 marks). Correctly using appropriate conventions of academicwriting (2 marks). Contextual factors: are characteristics of the internal andexternal environment; such as structure, functions,environmental forces, risks, etc. Key terms: words that are being used in this unit such as soletrader, structure, SWOT analysis, benchmarking etc. Concept: this is an abstract idea that someone has namedand defined. For example, the concept of employeeengagement is defined as the extent to which employees feelpassionate about their jobs, are committed to the organisation,and put discretionary effort into their work. It has a cognitive,affective, and behavioural component. Theory: is a supposition or a system of ideas intended toexplain something. For example, increasing employeeengagement will increase performance, customer satisfaction,profitability and productivity, and reduce employee turnover.
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