OL 211: Milestone Two: Employee Development Processes
1. Case Study: Analysis of Case Study: A.P. Moller-Maersk Group: Evaluating Strategic Talent Management Initiatives.
2. Job Posting: Customer Service – CARE Business Partner
3. SHRM Power Point presentation and its note pages: Unit 6: Training Methods, Experiential Learning and Technology
Instructions: You will write and submit on time, a 2-3 page written document that will include the five sections identified below:
Section One:
· Illustrate (Explain) the value of a training needs assessment in an organization in general, supporting your response (with reference material).
Section Two:
· Describe the components of a needs assessment used to determine the training requirements of a Customer Service – CARE Business Partner in Maersk.
Section Three:
· Describe the importance of creating Specific, Measurable, Achievable, Realistic, and Time-oriented (SMART) objectives for a training plan.
Section Four:
· Explain the importance of developing learning activities for a Maersk Customer Service – CARE Business Partner training program.
Section Five:
· Describe how you would incorporate adult learning principles and methods of experiential learning from this OL 211 course into the Maersk Customer Service – CARE Business Partner training program.
Writing Mechanics per APA:
· In addition to your two – three page written paper, include a title page and a reference(s) page.
· Use 12-point Times New Roman Font; Double space; One-inch margins.
· Citations formatted according to APA style
· Writing is free of errors and written in a professional and easy to read format
Notes: You want to ensure your paper:
ü The descriptions are clear and detailed. Give examples.
ü You show through your writing that you have keen insight into the needs of adult learners.
ü You use scholarly research (references) to contextualize (related) to your claims (descriptions and statements).
OL 211: Milestone Three: Performance Management
Instructions: You will write and submit on time, a 2-3 page written document that will include the four sections identified below:
Section One:
· Determine (define) the HRM’s role in the performance management process and explain how to ensure the process aligns with the organization’s strategic plan.
Section Two:
· Differentiate (make a distinction) between the trait, behavioral, and results-based performance appraisal systems, providing an example where each would be most applicable.
Section Three:
· Identify (characterize in writing) best suited appraisal for the Maersk Customer Service – CARE Business Partner.
Section Four:
· Identify and describe a variety of performance rating scales that can be used in organizations, including graphical scales, letter scales, and numeric scales.
Writing Mechanics per APA:
· In addition to your two – three page written paper, include a title page and a reference(s) page.
· Use 12-point Times New Roman Font; Double space; One-inch margins.
· Citations formatted according to APA style
· Writing is free of errors and written in a professional and easy to read format
Notes: You want to ensure your paper:
ü The descriptions are clear and detailed. Give examples.
ü You show through your writing that you have keen insight into the needs of adult learners.
ü You use scholarly research (references) to contextualize (related) to your claims (descriptions and statements).
OL 211: Milestone Four: Compensation
Instructions: You will write and submit on time, a two page written document that will include the three sections identified below:
Section One:
· Describe the compensation philosophy of Maersk and how the market influences this philosophy.
Section Two:
· Determine (decide) the value of salary surveys to an organization.
Section Three:
· Describe the advantages of discretionary benefits to Maersk.
Writing Mechanics per APA:
· In addition to your two page written paper, include a title page and a reference(s) page.
· Use 12-point Times New Roman Font; Double space; One-inch margins.
· Citations formatted according to APA style
· Writing is free of errors and written in a professional and easy to read format
Notes: You want to ensure your paper:
ü The descriptions are clear and detailed. Give examples.
ü You use evidence (reference material) to substantiate your claims (statements).
OL 211: Milestone – Final Project
Instructions: You will submit your Human Resource Management Review. This 7 page paper, is comprised of the four milestones you submitted throughout this course, with edits based on your instructor feedback.
This Final Project will include:
Milestone One
Evaluating Strategic Talent Management
Milestone Two
Employee Development Processes
Milestone Three
Performance Management
Milestone Four
Compensation
Writing Mechanics per APA:
· In addition to your seven page written paper, include a title page and a reference(s) page.
· Use 12-point Times New Roman Font; Double space; One-inch margins.
· Citations formatted according to APA style
· Writing is free of errors and written in a professional and easy to read format
The post Describe the components of a needs assessment used to determine the training requirements of a Customer Service appeared first on Homework Aider.
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