- n your most recent visit to a store or location where customer service is provided, what kinds of nonverbal behavior did you notice? Explain your thoughts and perceptions on this behavior.
- Is it possible to look professional while still being casual? Describe the type of clothing you might wear and other grooming ideas to still look professional while being casual.
- Give an example of when you have experienced differences between how women and men communicate. List at least two nonverbal examples you experienced. How did the behavior affect the communication?
- Name and discuss two specific strategies you can use to improve your nonverbal communication.
Please use a well-known store as an example.
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