WEEK THREE: DUE THURSDAY AT 11PMEASTERN TIME ( 48HRS) total 1500 words
1-Post a Discussion Response to your feelings on the articleor to the question, What is it about a great Manager/Leader that makes someonework harder and why is it that sometimes that naturally just doesnt come outof the employee? (300 WORDS RESPONSE)
Harness Discretionary Effort
Fred Smith, the CEO of Federal Express once coined remarkedthat harnessing discretionary effort was the great challenge for allorganizations. By that he meant, the there is a floor of performance that isclose to the minimum once needs to do to prevent disciplinary actions andpotential termination.
On the other hand, there is a ceiling level of performancethat one is capable of when an employee is properly motivated. The differencebetween these two states is the value added provide by good manager andsupervisors
2-Post a Discussion Question to the following story orquestion: How do things get to be the way they are in a work environment? (300 WORDS RESPONSE)
Monkey Story (Company Norms)
Start with a cage containing five monkeys. Inside the cage,hang a banana on a string and place a set of stairs under it. Before long, amonkey will go to the stairs and start to climb towards the banana. As soon ashe touches the stairs, spray all of the monkeys with cold water. After a while,another monkey makes an attempt with the same result – all the monkeys aresprayed with cold water. Pretty soon, when another monkey tries to climb thestairs, the other monkeys will try to prevent it. Now, turn off the cold water.
Remove one monkey from the cage and replace it with a newone. The new monkey sees the banana and wants to climb the stairs. To hissurprise and horror, all of the other monkeys attack him. After another attemptand attack, he knows that if he tries to climb the stairs, he will beassaulted. Next, remove another of the original five monkeys and replace itwith a new one. The newcomer goes to the stairs and is attacked. The previousnewcomer takes part in the punishment with enthusiasm. Again, replace a thirdoriginal monkey with a new one. The new one makes it to the stairs and isattacked as well.
Two of the four monkeys that beat him have no idea why theywere not permitted to climb the stairs, or why they are participating in thebeating of the newest monkey.
After replacing the fourth and fifth original monkeys, allthe monkeys that have been sprayed with cold water have been replaced.Nevertheless, no monkey ever again approaches the stairs. Why not? Because asfar as they know that’s the way it’s always been around here.
And that’s how company policy and norms begin…
3- Post a Discussion Response to the following story andquestion: Why does arrogance in someones communication turn people off? (300 WORDS RESPONSE)
US Navy Stand-Off Story, Communication
This is the alleged transcript of an actual radioconversation between a US naval ship and Canadian maritime contact of the coastof Newfoundland in October 1995.
Americans: Please divert your course 15 degrees Northto avoid a collision.
Canadians: Recommend you divert YOUR course 15degrees South to avoid collision.
Americans: This is the captain of a US navy ship; Isay again divert your course.
Canadians: No. I say again, you divert YOUR course.
Americans: THIS IS THE AIRCRAFT CARRIER USS LINCOLN,THE SECOND LARGEST SHIP IN THE UNITED STATES’ ATLANTIC FLEET. WE AREACCOMPANIED BY THREE DESTROYERS, THREE CRUISERS AND NUMEROUS SUPPORT VESSELS. IDEMAND THAT YOU CHANGE YOUR COURSE 15 DEGREES NORTH, THAT’S ONE FIVE DEGREESNORTH, OR COUNTER-MEASURES WILL BE UNDERTAKEN TO ENSURE THE SAFETY OF THISSHIP.
Canadians: We are a Lighthouse; Your call.
4- Post a Discussion Response, Is someones work historyreally the best predictor for future performance? (300WORDS RESPONSE)
The 25 Most Popular Behavior-Based Questions
Tell me about a time when you . . .
- Worked effectively under pressure.
- Handled a difficult situation with a co-worker.
- Were creative in solving a problem.
- Missed an obvious solution to a problem.
- Were unable to complete a project on time.
- Persuaded team members to do things your way.
- Wrote a report that was well received.
- Anticipated potential problems and developed preventive measures.
- Had to make an important decision with limited facts.
- Were forced to make an unpopular decision.
- Had to adapt to a difficult situation.
- Were tolerant of an opinion that was different from yours.
- Were disappointed in your behavior.
- Used your political savvy to push a program through that you really believed in.
- Had to deal with an irate customer.
- Delegated a project effectively.
- Surmounted a major obstacle.
- Set your sights too high (or too low).
- Prioritized the elements of a complicated project.
- Got bogged down in the details of a project.
- Lost (or won) an important contract.
- Made a bad decision.
- Had to fire a friend.
- Hired (or fired) the wrong person.
- Turned down a good job.
5- (300 WORDS RESPONSE)
Post a DiscussionResponse to your feelings on the article or to the question, What is it about agreat Manager or Leader that makes someone work harder and why is it thatsometimes that just naturally doesnt come out of the employee?
Harness Discretionary Effort
Fred Smith, the CEO of Federal Express once coined remarkedthat harnessing discretionary effort was the great challenge for allorganizations. By that he meant, the there is a floor of performance that isclose to the minimum once needs to do to prevent disciplinary actions andpotential termination.
On the other hand, there is a ceiling level of performancethat one is capable of when an employee is properly motivated. The differencebetween these two states is the value added provide by good manager andsupervisors
PLEASE EACH PARAGRAPH RESPOND NEED 2 REFERENCES
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