When Ray does not block and Rev suffers the injury Gerry had to make two critical decisions, first to tell Coach Boone, and then to address the issue with Ray. Compare the six steps in the decision-making process with the process that Bertier used to resolve the situation. State how Gerry Bertier used each of the following steps in the decision-making process:
Step 1: Acknowledging that there is a problem and a decision needs to be made
Step 2: Listing alternatives
Step 3: Evaluating alternatives
Step 4: Choosing among alternatives
Step 5: Implementing the selected option
Step 6: Learning from feedback
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