WHAT IS A “BALANCED SCORECARD” IN MODERN HEALTH CARE DELIVERY?

ASSIGNMENT 1
Question 1
Explain how competitive advantage can be gained from within the organization through service delivery strategies.
Your response should be at least 200 words in length. You must use at least your textbook to complete this assignment. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations. All references and citations used must be in APA style.
Question 2
Explain the key role of the service delivery portion of the value chain in medicine today. Provide at least two specific examples of value-adding service delivery strategies that you might consider implementing in your own health care facility or program.
Your response should be at least 200 words in length. You must use at least your textbook to complete this assignment. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations. All references and citations used must be in APA style.
Question 3
Discuss the role of pre-service, point-of-service, and after-service strategies for effective implementation. Provide at least one example of each.
Your response should be at least 200 words in length. You must use at least your textbook to complete this assignment. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations. All references and citations used must be in APA style.
Question 4
Read Perspective 9-1 Enhancement of Health Care Quality Using Clinical Pathways on pages 350-351 in your textbook.
What are “clinical pathways” in modern health care delivery? How can clinical pathways improve the delivery of patient care in American hospitals?
Your response should be at least 500 words in length. You must use at least your textbook to complete this assignment. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations. All references and citations used must be in APA style

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