Changes, Changes
Jennifer, the owner and manager of a company with ten employees, has hired you to take over the HRM function so she
can focus on other areas of her business. During your first two weeks, you find out that the company has been greatly
affected by the up economy and is expected to experience overall revenue growth by 10 percent over the next three
years, with some quarters seeing growth as high as 30 percent. However, five of the ten workers are expected to retire
within three years. These workers have been with the organization since the beginning and provide a unique historical
perspective of the company. The other five workers are of diverse ages.
In addition to these changes, Jennifer believes they may be able to save costs by allowing employees to telecommute
one to two days per week. She has some concerns about productivity if she allows employees to work from home.
Despite these concerns, Jennifer has even considered closing down the physical office and making her company a
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virtual organization, but she wonders how such a major change will affect the ability to communicate and worker
motivation.
Jennifer shares with you her thoughts about the costs of health care on the organization. She has considered cutting
benefits entirely and having her employees work for her on a contract basis, instead of being full-time employees. She
isn’t sure if this would be a good choice.
Jennifer schedules a meeting with you to discuss some of her thoughts. To prepare for the meeting, you perform
research so you can impress your new boss with recommendations on the challenges presented.
consider the challenges that would be experienced by a new Human Resource Manager in this organization. It is important to highlight that the owner of the company, Jennifer, has not had the benefit of a Human Resource Manager on staff prior to your arrival and one of your first goals is to educate her on your value.
How would you define Human Resource Management for Jennifer? What components would you ensure were included in your strategic Human Resource Management plan?
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