IHP 430 Final Project Guidelines and Rubric
Overview
As a student of healthcare quality management, it is vital that you are able to identify problems that arise in healthcare organizations and propose strategies for
their improvement. A critical part of this process requires you to be familiar with quality and accreditation standards and navigate the communication channels
of the organization.
For your summative assignment, you will identify a departmental problem within a healthcare organization and develop a collaborative performance
improvement initiative to address it. Ideally, the proposed evidence-based solution will serve to improve the departmental problem, thus contributing to the
overall success of the healthcare organization. The project is divided into three milestones, which will be submitted at various points throughout the course to
scaffold learning and ensure quality final submissions. These milestones will be submitted in Modules Two, Four, and Seven. The final product will be submitted
in Module Eight.
In this assignment, you will demonstrate your mastery of the following course outcomes:
Evaluate appropriate methods of healthcare data collection and interpretation for informing organizational decision making
Assess healthcare performance improvement initiatives for addressing gaps in organizational performance
Evaluate requirements of current quality and safety initiatives for how they promote the culture of safety in healthcare organizations
Formulate communication and teamwork strategies in quality management that engage diverse stakeholders within healthcare organizations
Evaluate information management systems and patient care technologies that promote healthcare quality
Prompt
Begin by identifying an organizational problem within your own workplace healthcare setting or a hypothetical healthcare organization. Propose an initiative
that addresses this chosen problem, utilizing evidence-based literature and quality standards. If you choose a problem in your workplace, be sure to utilize data
from that healthcare organization; if you have created a hypothetical healthcare organization, you may use a public domain database with instructor permission.
As this is a scholarly initiative, this assignment must adhere to all APA requirements and formatting, and include peer-reviewed and evidence-based sources to
support any and all claims.
Specifically, the following critical elements must be addressed:
I. What Is the Organizational Problem?
A. Provide a contextual basis for the organizational problem that you have chosen. How does this problem fail to meet quality or other regulatory
requirements?
B. Articulate organizational challenges posed by the problem (e.g., interdepartmental conflicts, communication failure, budgetingissues).
II. Evidence-Based Support
A. Provide data that supports the existence of the problem. You may utilize public sources to find data related to your selectedproblem.
B. How has this problem been addressed in the past? What information management systems or patient care technologies have been utilized
when addressing this problem? Be sure to use peer-reviewed literature to support your answer.
C. Discuss relevant accreditation standards, safety standards, compliance standards, and quality initiatives. How do these standards promote a
culture of safety within the department? Be sure to cite the appropriate standards within your answer.
III. Performance Improvement Initiative
A. Propose an initiative that will address this problem within the department of your chosen healthcare organization. What specific relevant quality
standard will this quality initiative address?
B. Discuss the data determinants of success, as related to this initiative. In other words, what type of data will be indicative of a quality outcome?
IV. Implementation of the Plan in the Organization
A. What interdepartmental communication channels will be used for plan implementation?
B. What manner of data interpretation will be used to communicate the findings within the organization?
C. If this initiative was implemented, what do you believe would be the hypothetical effect(s) on patient care outcomes? How will health
information systems support those improvements in patient care?
D. What do you think the hypothetical effect of the quality or performance initiative will be on the culture of safety within the organization?
V. Success of the Performance Improvement Plan
A. If this initiative is successful, what would be the financial implications for the healthcare organization?
B. How would the existing information management systems contribute to the success of your proposal?
C. What organizational processes will permit continued viability of the performance improvement initiative, if it issuccessful?
D. Analyze interdepartmental communication that would be necessary for continued engagement in the proposed initiative.
Milestone One: Identify Organizational Problem
Milestones
In Module Two, you will identify an organizational problem within your own workplace healthcare setting or a hypothetical healthcare organization. If you
choose a problem in your workplace, be sure to utilize data from that healthcare organization; if you have created a hypothetical healthcare organization, you
may use a public domain database with instructor permission.As you develop this first part of the assignment, provide a contextual basis for the organizational
problem and articulate the organizational challenges posed by the problem. Provide data that supports the existence of the problem. This milestone isgraded
with the Milestone One Rubric.
Milestone Two: Initiative Proposal
In Module Four, propose an initiative that addresses your problem selected in Milestone One. You will also implement your performance improvement initiative
and discuss what success of the performance improvement plan will look like after implementation.This milestone isgraded with the Milestone Two Rubric.
Milestone Three: Implementation of Performance Initiative
In Module Seven, you will implement your performance improvement initiative. Additionally, you will discuss what success of the performance improvement
plan will look like after implementation. This milestone isgraded with the Milestone Three Rubric.
Final Submission: Organizational Performance Initiative
In Module Eight, you will submit your final project. It should be a complete, polished artifact containing all of the critical elements of the final product. It should
reflect the incorporation of feedback gained throughout the course. This submission isgraded with the Final Project Rubric.
Deliverables
Milestone Deliverable Module Due Grading
One Identify Organizational Problem Two Graded separately; Milestone One Rubric
Two Initiative Proposal Four Graded separately; Milestone Two Rubric
Three Implementation of Performance Initiative Seven Graded separately; Milestone Three Rubric
Final Submission: Organizational Performance Initiative Eight Graded separately; Final Project Rubric
Final Project Rubric
Guidelines for Submission: Your organizational performance initiative should be 8–10 pages in length; however, the quality of this submission is much more
important than the length. All resources must be appropriately cited in APA format.
Critical Elements Exemplary (100%) Proficient (85%) Needs Improvement (55%) Not Evident (0%) Value
Problem: Provide Meets “Proficient” criteria and
includes insightful detail into the
contextual basis of the
organizational problem
Comprehensively provides a
contextual basis for the
organizational problem that was
chosen, including how the
problem fails to meet quality or
regulatory requirements
Provides a contextual basis for
the organizational problem that
was chosen but with gaps in
detail or logic
Does not provide a contextual
basis for the organizational
problem that was chosen
4.5
Problem: Articulate Meets “Proficient” criteria and
offers greater depth of
information regarding the
organizational challenges posed
by the problem
Clearly articulates organizational
challenges posed by the
problem
Articulates organizational
challenges posed by the
problem but articulation is not
clear
Does not articulate
organizational challenges posed
by the problem
6
Support: Provide Meets “Proficient” criteria and
data provided demonstrates
nuanced understanding of the
problem
Provides data that supports the
existence of the problem
Provides data but data does not
fully support existence of the
problem
Does not provide data or data
provided does not support
existence of the problem
6
Support: Addressed Meets “Proficient” criteria and
description includes insightful
detail regarding how this
problem has been addressed in
the past
Thoroughly describes how this
problem has been addressed in
the past, including the
information management
systems or patient care
technologies utilized, and
supports answer with peerreviewed literature
Describes how this problem has
been addressed in the past but
with gaps in detail, and supports
answer but support does not
include peer-reviewed literature
or is irrelevant
Does not describe how the
problem has been addressed in
the past or does not support
answer
6
Support: Discuss Meets “Proficient” criteria and
offers professional insights
concerning how accreditation,
safety, compliance, and quality
standards promote a culture of
safety
Clearly discusses relevant
accreditation, safety, and
compliance standards, as well as
quality initiatives, including how
these standards promote a
culture of safety within the
department, and cites
appropriate standards
Discussesaccreditation, safety,
and compliance standards, as
well as quality initiatives, but
with gaps in detail or clarity, and
cites standards but citations are
irrelevant or inappropriate
Does not discuss accreditation,
safety, compliance, and quality
standards and does not cite
standards
9
Performance: Propose Meets “Proficient” criteria and
proposal demonstrates a
nuanced insight into the
relationship between the
planned initiative and the
quality standard being
addressed
Proposes an initiative to address
the chosen problem, including
the quality standard being
addressed
Proposes an initiative to address
the chosen problem but
proposal has gaps in detail or
logic
Does not propose an initiative 4.5
Performance: Discuss Meets “Proficient” criteria and
chosen data determinants of
success demonstrate great
insight into the type of data that
will be indicative of a quality
outcome
Accurately discusses the data
determinants of success related
to this initiative
Discusses the data determinants
of success related to this
initiative but discussion is
inaccurate
Does not discuss the data
determinants of success related
to this initiative
6
Implementation:
Communication
Meets “Proficient” criteria and
description is exceptionally clear
in the delineation of
communication channels
Thoroughly describes the
interdepartmental
communication channels to be
used for plan implementation
Describes the communication
channels to be used for plan
implementation but channels
are not interdepartmental or
description has gaps in detail
Does not describe the
communication channels to be
used for plan implementation
6
Implementation: Data Meets “Proficient” criteria and
choices of data interpretation
demonstrate nuanced insight
into communication within the
chosen healthcare organization
Accurately describes the
manner of data interpretation
that will be used to
communicate findings within
the organization
Describes the manner of data
interpretation that will be used
to communicate findings within
the organization but description
is inaccurate
Does not describe the manner
of data interpretation that will
be used to communicate
findings within the organization
6
Implementation:
Initiative
Meets “Proficient” criteria and
offers reasoning concerning the
hypothetical effects of the
initiative on patient care
outcomes
Comprehensively describes the
hypothetical effects of this
initiative on patient care
outcomes, including how health
information systems support
improvements in patient care
Describes the hypothetical
effects of this initiative on
patient care outcomes but
description is cursory
Does not describe the
hypothetical effects of the
initiative on patient care
outcomes
6
Implementation:
Effect
Meets “Proficient” criteria and
offers reasoning concerning the
hypothetical effect of the
quality initiative on the culture
of safety within the organization
Comprehensively describes the
hypothetical effect of the
quality initiative on the culture
of safety within the organization
Describes the hypothetical
effect of the quality initiative on
the culture of safety within the
organization but description is
cursory
Does not describe the
hypothetical effect of the
quality initiative on the culture
of safety within the organization
9
Success: Financial Meets “Proficient” criteria and
offers reasoning pertaining to
the hypothetical financial
implications for the healthcare
organization if this initiative is
successful
Comprehensively describes the
hypothetical financial
implications for the healthcare
organization if this initiative is
successful
Describes the hypothetical
financial implications for the
healthcare organization if this
initiative is successful but
description is cursory
Does not describe the
hypothetical financial
implications for the healthcare
organization if this initiative is
successful
4.5
Success: Information Meets “Proficient” criteria and
hypothesis demonstrates
nuanced insight into the
relationship between
information management
systems and performance
improvement initiatives
Logically hypothesizes how the
existing information
management systems would
contribute to the success of this
proposal
Hypothesizes how the existing
information management
systems would contribute to the
success of this proposal but
hypothesis is illogical
Does not hypothesize how the
existing information
management systems would
contribute to the success of this
proposal
6
Success: Processes Meets “Proficient” criteria and
provides nuanced insight into
the organizational processes
that will permit continued
viability of the performance
improvement initiative
Accurately describes the
organizational processes that
will permit continued viability of
the performance improvement
initiative
Describes what organizational
processes will permit continued
viability of the performance
improvement initiative but
description is inaccurate
Does not describe what
organizational processes will
permit continued viability of the
performance improvement
initiative
4.5
Success:
Communication
Meets “Proficient” criteria and
provides keen insight into
interdisciplinary communication
patterns typically present in a
healthcare organization
Comprehensively analyzes
interdepartmental
communication patterns that
would be necessary for ongoing
engagement in the proposed
initiative
Analyzes communication
patterns that would be
necessary for ongoing
engagement in the proposed
initiative but patterns are not
interdepartmental or analysis is
cursory
Does not analyze
interdepartmental
communication patterns that
would be necessary for ongoing
engagement in the proposed
initiative
6
Articulation of
Response
Submission is free of errors
related to citations, grammar,
spelling, syntax, and
organization and is presented in
a professional and easy-to-read
format
Submission has no major errors
related to citations, grammar,
spelling, syntax, or organization
Submission has major errors
related to citations, grammar,
spelling, syntax, or organization
that negatively impact
readability and articulation of
main ideas
Submission has critical errors
related to citations, grammar,
spelling, syntax, or organization
that prevent understanding of
ideas
10
Earned Total 100%
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