1. LITERATURE REVIEW
1.1 Services
1.1.1 Type of services
1.1.2 Conceptualization
1.1.3 Services selected for this research
1.2 Service Quality – An introduction
1.2.1 Services Quality dimensions
1.2.2 SERVQUAL Model
1.2.3 SERVQUAL in Insurance
My topic is Impact of service quality on customer loyalty, satisfaction and switching for insurance companies in Saudi Arabia
Please, I want you to include some pictures or graphs if possible thanks and please follow the same subtitles above
I upload file that you can look at I am follow the same pattern and you can use some figure from it
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