Assignment Content
Read the following scenario on Jacks Dilemma from Ch. 8, “Resistance to Change,” of Managing Organizational Change: A Multiple Perspectives Approach:
Scenario: Jacks Dilemma
Jack White is the newly appointed general manager of the pet food division of Strickland Corporation. He has completed a strategic review that has convinced him that the division needs to undergo rapid and substantial change in a number of areas, given the recent strategic moves of key competitors.
Although Jack is new, he is familiar enough with the company to know that there will be significant resistance to the changes from a number of quarters. He also suspects that some of this resistance will come from people with the capacity to act in ways that could seriously impede successful change.
Jack reflects on the situation. He believes that it is important to introduce the proposed changes soon, but he also recognizes that if he acts too quickly, hell have virtually no time to have a dialogue with staff about the proposed changes, much less involve them in any significant way.
One option is to act speedily and to make it clear that “consequences” will follow for anyone not cooperating. He certainly has the power to act on such a threat. The risk, Jack knows, is that even if no one shows outright resistance, theres a big difference between not cooperating and acting in a manner that reflects commitment. He knows that he needs the cooperation of key groups of staff, and that sometimes “minimum-level compliance” can be as unhelpful as resistance when it comes to implementing change. “But maybe Im exaggerating this problem,” he thinks to himself. “Maybe I should just go ahead with the change. If people dont like it, they can leave. If they stay, theyll come around.”
But Jack is not sure. He considers another option. Maybe he should spend more time on building up support at least among key groups of managers and staff, if not more broadly across the organization. “Maybe,” he reflects, “the need to change is not quite as immediate as I think. I just know that Id feel a whole lot better if this consultation could happen quickly.”
Write a 500- to 650-word paper that:
- Identifies the risks associated with the need for change in Strickland Corporation.
- Describes the different approaches Jack may consider that could be used to manage resistance.
- Discusses an approach that would be appropriate in minimizing resistance to change.
Format your paper consistent with APA guidelines, including a title page and reference page. Review the APA sample paper and the two APA-formatted templates below. Please use one of the templates provided if you do not have a firm grasp on APA formatting. Read the writing tip document for miscellaneous tips on APA formatting and grammar. See the templates and writing tips under the Week 1 assignment.
Write in third person for all academic assignments; do not use personal pronouns.
Submit the paper to the Grammar Writing Tools found in the Center for Writing Excellence under the Library tab to help you with your writing.
Spell check and proofread the paper carefully.
Submit the paper. Verify that the document actually uploaded.
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