After reading the assigned chapters, (Collier, D. A, & Evans, J. R. (2021). Operations and supply chain management (2nd ed.). reviewing the assigned presentations, and watching the assigned videos, please answer the following questions from the Discussion Questions and Experiential Activities section at the end of chapter 18:
- Do you think that applying operations management concepts and methods such as Six Sigma and lean principles can reduce U.S. healthcare costs? Explain.
- Provide examples that show how operations management can help the U.S. healthcare industry.
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