Use the following link to access the innovation tools on the portal:
You are part of a team working on an innovative solution to a business problem in a certain company. The company is facing multiple complaints from customers on “Late Delivery” of products. You need to use the following tools to identify an innovative solution to the problem:
Use following tools:
– Mind Mapping
– Process Mapping
– Fishbone/Cause-and-Effect Diagram
– Six Thinking Hats
Requirements:
– Review the description of each tool and understand its functionality
– Clearly define each tool and its value to creative thinking. (2 points)
– Sketch a mind map, process map, and fishbone to the late delivery problem (sketch by hand) (6 points)
– Mention the step-by-step approach of applying “Six Hats” to the problem. (2 points)
(you do not need to find solution, just list the steps of the approach)
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