1. Summarize what this graphs shows. 
  2. Were benchmarks met?
  3. Has the team met its objective? (Look back at the team charter and the goal) In looking at the graph, what more could be done?
  4. Discuss how change management needed to be addressed throughout this process to minimize stress and anxiety for the team members who are directly involved with the phlebotomy lab process.  Interpret how change management techniques would be used in the planning and initiation stages of this type of project.  Think of all of the staff members who would be affected by the changes this project brings.       
  5.  Submit your assignment as a 2-3 page Word document. Your cover page and your reference page are in addition to your two to three-page written work. Use APA style, 7th edition.


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