Introduction and assessment task Actions are dictated by values. Identifying organisational values – both proclaimed and actual -will assist an organisation to ensure that most, if not all, its actions are commensurate with thesevalues, and enable it to put in place a robust structure to support the ‘operationalisation’ of its values. Many governances and CSR problems for multinationals and companies trading far from their home base, for example, arise because of differing value systems. A values audit helps anorganisation to establish clear guidelines about the limits of acceptable behaviour which are consistent worldwide, while recognizing where appropriate local social differences. In other words, a values audit articulates the core values of an organisation, and assesses the consistency of their internal and external application: internal with respect to what the company or organisation says about itself in its various documents, such as statements about mission and conduct; external with respect to how they act in their host societies and internationally. A values audit always begins internally, with a review of ‘paper’, ‘processes’ and ‘people.’ The findings of the audit are then tested out with stakeholder groups, to ensure that the values base is one which is shared by, or at the least acceptable to, key stakeholders. The results provide important management information, and can (and ideally should) be used to report on the organisation’s social and/or governance performance, either as part of the Annual Report or as a supplementary report. Please download the attached file.
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