Salesforce.com: Instant Praise, Instant Criticism
Discussion: Is the annual performance review past its “sell by” date, or just in need of some revisions? if real time reviews are available using software like Salesforce’s Work.com, is there a need for an annual performance review?
Problem solving You’ve just taken a new job in human resource management, and the organization’s president gave you this high priority task: Give us a plan that can make performance reviews motivating to the recipients and their bosses alike. I’m tired , “she says, of hearing everyone complain that annual reviews are demotivating. We need to review performance. Surely there are ways that we can make ours more valuable.”As you sit down to think about this assignment, make a few notes on what you believe the major issues are and the types of things you might recommend the major issues are and the types of things you might recommend. Use insights from motivation theories to justify whats on your list.
Further research How about the real time and web based approach to performance reviews offered by salesforce? Do some research and identify the latest developments with it and others like it. Is this online approach to performance assessment the right pathway to a more motivated workforce? What does the evidence say about benefits? What downsides are users reporting? Overall, what’s the current verdict on Work.com and similar products-good for boss, good for employers, good for employee
Explain atleast 3 concepts from chapter 12 that helped you with this case study.
A concluding paragraph that should include the following (if applicable):
What recommendations do you have for this case?
If a company’s strategies or actions are involved, should the company have acted the way it did?
What actions should the company take now, and why?
Be as specific as possible, and include a discussion of alternatives you have considered but decided not to pursue.
Mention and discuss any important implementation considerations.
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