Week 4: Written Communication
Netiquette refers to the correct or acceptable way to write, send, and deliver messages on the internet. After reading about written communication in your webtext and reviewing the Quick Tips for this week (Top Ten Things to Consider…Before Hitting Send on That Email), identify how you would use those written communication techniques in response to the scenario below:
Your coworker, Kevin, sent an email telling your supervisor that you were not doing your part on a project. He also sent you an email filled with insults and profanity about your work ethic and performance. How might you respond to Kevin in a professional way?
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