Organisations need accurate, timely, objective and concise information to make effective decisions. One way they can obtain such information is from a business report. This document can be defined as “an organised presentation of information to a specific audience for the purpose of helping an organisation achieve an objective” (Bowman & Branchaw, 1988, p. 12). While business reports share similar characteristics, they also need to be customised for their particular purpose. An informal report may be a brief summary while longer reports follow a more complex and formal structure. Informal reports may feature: • letter or memo format • minimal use of headings and visual aids • personal pronouns and contractions • a length from a few paragraphs up to five pages • content primarily for internal audiences More formal reports however tend to have: • a more standard format organised into separate sections • front and back matter (sections) along with the body of the report • a greater number of headings (including subheadings) and visual aids • third person pronouns and no contractions or slang • a length from five pages to several hundred • content designed for internal and/or external audiences Please download the attached file.
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