Analyze the following section of a procedures memo intended to communicate procedures for replacing a damaged badge. Pinpoint its strengths and weaknesses, and then revise the memo as directed by your instructor.
Email from Christina Knox, sent 1/3/2008 at 1:45 p.m.
TO: Line Supervisors
SUBJECT: Damaged Badge Readers
We have designed a form (PR-17) your employees must complete when they report faulty badges. After receiving this form from the employee, Sara Nazzaro in the Payroll Office will prepare a new badge and send it to you with the completed form. You should give the new badge to the employee with instructions not to use the new badge until the next day. Have employees report their departing time directly to you; record the time on Form PR-17 and return to Sara in the Payroll Office. Requests received after 10 a.m. cannot be processed in one day.
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